Lived experience surveys provide advice to governments on good practice psychosocial services.

Back in September two surveys from Mental Health Australia and the National Mental Health Consumer and Carer Forum were undertaken for people with lived experience of mental ill-health and family, carers and supporters on psychosocial services.

There was over 200 responses in the end! These responses fed directly into a document (developed jointly between Mental Health Australia and the National Mental Health Consumer and Carer Forum) that provides advice to governments on evidence informed and good practice psychosocial services.

What are Psychosocial services:

  • Supports which help people with mental ill-health in their personal
    recovery, to connect with their community and what’s meaningful to them.
  • Non-clinical services and are provided most frequently by community-based organisations.
  • Services include support for care coordination, personal recovery, accommodation,
    education, employment, social and community connection among other services.
  • They enable carers, family and kin to participate in employment and engage with the community.

About the advice:

  • Australian, State and Territory Governments are currently analysing unmet need for psychosocial support outside the National Disability Insurance Scheme (NDIS) through the National Mental Health and Suicide Prevention Agreement.
  • National Cabinet has recently committed to jointly design and commission additional Foundational Supports outside the NDIS, which the NDIS Review indicated should include psychosocial services.
  • The Minister for Social Services and the Minister for the NDIS have subsequently announced consultation on the design of a Foundational Supports Strategy.

About the document created by Mental Health Australia and the National Mental Health Consumer and Carer Forum (NMHCCF):

  • Proactively developed advice to governments on evidence-informed and good practice psychosocial services.
  • This advice describes the rich and diverse array of psychosocial services, which, when appropriately resourced and connected with the broader service system, can support people in achieving transformational change.
  • It also lays out principles which should underpin the design of psychosocial services.

“This advice calls on governments to be informed by the evidence and principles it outlines when designing and commissioning psychosocial services outside the NDIS. In addition, it calls on governments to undertake genuine and thorough consultation on any new psychosocial service arrangements with people with lived experience of mental ill-health, family, carers and supporters, service providers, key academics and other key stakeholders.”

  • The contents of this advice has been developed through a literature scan of the evidence in relation to psychosocial services and conversations with key researchers.
  • It was then tested through online consultations with over 100 representatives, including people with lived experience of mental ill-health, family, carers and supporters, Mental Health Australia members, service providers, researchers and other key stakeholders.
  • Over 200 lived experience and family, carer and supporter representatives also provided specific input to this advice through online surveys.

The original article written by Mental Health Australia.

Full Document can be read here.

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