Your trusted voice in mental health.

But what does that mean? How does our tagline translate into what we do, who we are and how we help?

For us, being the trusted voice in mental health means that everything we do – from the people we hire, the volunteers and family and friend representatives we onboard, the organisations we partner with, the feedback we seek, and the resources we create – is informed by the everyday lived experiences of mental health and AOD families and friends.

Our values are:

  • Respect: We display respect for our staff, and all stakeholders
    engaging with MHFFTas
  • Courage: Our advocacy model enables us to address issues and ideas on behalf of families and friends. We’ll
    manage this with courage, integrity and humility and keep the best interests of families and friends at the forefront
  • Integrity: We’re committed to being honest and supportive in all our interactions
  • Inclusiveness: We’re an inclusive organisation and we live our inclusivity across our everyday interactions with the
    general community and stakeholders. You have healthcare rights. Read the Australian Charter of Healthcare Rights
  • Compassion: We emphasise with and take action to support people who experience mental ill health, and their supporters, both paid and unpaid

You can read more about our values, mission and vision and our core business goals in our 2025-2026 Strategic Plan

Our Vision

Families and friends will be recognised, heard, and valued by systems, services and the wider community. They will have the capacity to advocate for themselves and their loved ones and have their wellbeing supported.

  • We will influence policy, service, and system change for the rights and wellbeing of mental health and AOD families and friends.
  • We will advocate for physical, emotional, social, mental, and practical support for families and friends.
  • We will address policy and research gaps for families and friends across social characteristics of families and friends.

Our Mission

Our mission is to empower and support families and friends to build their capability and confidence to live a good quality of life and wellbeing. MHFFTas will be leaders in systemic advocacy to ensure families and friends holistic wellbeing is a priority, and supporting families and friends to be recognised, included, and valued at all decision-making tables.