In the What we have heard report, the review panel identified 10 key themes and five key challenges that they believe they need to solve in order to restore trust and confidence in the NDIS, improve the experience of participants and their families, and ensure that the NDIS is sustainable.

Planning, housing and supports outside the ecosystem were the main themes raised, along with how we are considering other related reviews. We also heard concerns about potential changes to psychosocial eligibility and unregistered providers. We will be providing comprehensive answers to these questions in our final report.

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